Customer Service

Shipping & Delivery
Security
Returns & Replacements
Payment, Pricing & Promotions
Contact Information
Opening Hours

Shipping & Delivery

We use Australia Post for national mail orders. Our domestic postage service includes:

Delivery to anywhere in Australia via Australia Post (usually 1-3 business days* delivery to capital cities, 3-6 business days* elsewhere).
Express Delivery within Australia can be selected during checkout. Certain regions are excluded - please check with Australia Post to confirm next business day express post networks.

* These are Australian Post estimates and may vary.

Security

Our shopping cart uses the eway payment gateway which is secured by 128bit SSL encryption.

Returns & Replacements

Our online return and exchange policy is simple. We offer a refund within 7 days of the purchase date providing the product is returned as new and with proof of purchase. We offer exchange within 14 days of purchase, providing the product is returned as new and with proof of purchase. We do not offer a refund on postage. Faulty items can be replaced or refunded in full (including postage). Please contact us for further details.

Payment

All prices are in Australian Dollars (AU$). The Games Shop accepts the following payment methods:

Visa and Mastercard via eWAY Secure Payment Gateway - Payment Card Industry (PCI) Compliant
Paypal
Bank deposit. Account details will be emailed to you with your order confirmation. Please use your order number as reference.

Contact Information